It has been nearly 20
days since my last post and it has been a very busy 20 days! I will try to condense
as much as possible. So basically, I have been 'earning my ears', which is what
Disney call training. It's safe to say it's pretty standard training but with
Disney words to go with it. The training is geared around 4 keys, which are:
Safety, Courtesy, Show and Efficiency, and it all leads back to giving
legendary customer service and making sure that we as cast members are always
performing in the show. Disney presents itself as a show using terms such as
on-stage and off-stage, we have costumes instead of uniforms, customers are our
guests and we as the staff are cast members. Training takes place in the Disney
University and actually at work. So in my last place, I said that I was working
in strollers and it turns out its not as bad as I originally thought, as I get
to work in up to 6 different locations, with 4 of them being a shop (which is
second nature to me). After a week of training, it was time to take my assessment
to see if I had 'earn’t my ears' and I passed with 92%, which is possibly the
highest grade I have ever achieved :)
This then meant I had 2
more days of core training, which was yesterday and today and then I'm
officially on my own. Hopefully I will remember everything, as there seems to
be a lot of receipts for everything for some silly reason and some need to be
stapled to others and put into certain slots, far too complicated for my
liking, but I'm sure I'll get my head round it soon enough. And I now have my official
sexy uniform, which I'm sure your all dying to see, so here it is
................
Amongst all the training
I have had 2 days off, yes-just 2!!! In which I spent one in my favourite
place, Animal Kingdom. I had a fab day, with some great people. We got very wet
on the rapids and rode Everest 3 times!! Also met my fave, Pooh and Tigger
robbed my hat!!
I will try and post again sooner. Hope your all not missing me too much :)
xxxx
No comments:
Post a Comment